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Shipping

Shipping terms

Most of our products are extremely delicate.

The pastries are packed in our boxes—three sizes available—just as if you were buying them on-site at Landa.

The preserves are prepared in jars and cans.

Honey and oil, in jars and cans respectively.

Landa stews, suckling lamb, foie terrine, black pudding and chorizo are packed in air-tight plastic containers and shipped in special bags.

The stews come in one portion packages, approximately (Landa portion).

The preparation and production of the shipment will take at least one day prior to shipping. The actual shipment will take another day.

The products will be packed in a special box together with a paper invoice.

The shipment will be made through NACEX courier service from Monday to Friday.

Postage varies depending on the purchase:

Up to 25 euros of purchase – 15 euros postage

Up to 30 euros of purchase – 12 euros postage

Up to 49 euros of purchase – 5 euros of postage

From 50 euros the shipping is free

We ship to Iberia and the Balearic Islands.

Contact us at tienda@landa.as for shipments to the Canary Islands or abroad.

In case of questions regarding allergens, you will find detailed information of each product in the store section.

If you have any questions, you can also contact us at tienda@landa.as.

Delivery guarantee

In the event that the order is returned to us because it has not been possible to deliver it to the address you have indicated within the deadlines stipulated by the courier company, the order will be sent again after receiving payment of the shipping costs.

If, given exceptional circumstances, we are forced to refuse to process an order, we reserve the right to do so at our sole discretion.

Terms and conditions of purchase

Purchases made at LANDA PALACE are subject to current regulations and other relevant legislation. They are subject to the value added tax (VAT), as established by the regulation in force for individuals and legal entities residing in EU member states and for those residing in non-EU countries.

All the price tags on the products include VAT.

When you want to make a purchase, you must provide your personal data to process the order.

The formalization of an order will be understood to imply the unreserved acceptance of the Terms of Use.

We do not accept transfer or cash on delivery as a form of payment, and returns of orders will not be accepted.

Landa Palace.as reserves the right to modify these General Conditions of Sale, by publishing on this page an updated version, which will apply to all orders placed after the time LANDA PALACE .AS publishes the new version of its General Conditions of Sale on the website.